Privacy Policy

Last updated: 29/04/2026

Oudiction (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.oudiction.com.au.

1. Information We Collect

When you visit our site or place an order, we may collect the following personal information:

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via third-party providers)
Order history

We may also automatically collect certain data such as your IP address, browser type, and device information to improve your browsing experience.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Send marketing emails (only if you have opted in)
Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only where necessary, including:

Payment providers (e.g. Shopify Payments, PayPal)
Shipping providers (e.g. Australia Post)
Website and analytics providers (e.g. Shopify, Google Analytics)

These parties are required to keep your information secure and only use it for the purpose of providing their services.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Improve your browsing experience
Remember your preferences
Analyse website traffic

You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

5. Marketing Communications

If you subscribe to our mailing list, we may send you emails about new products, promotions, and updates.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

6. Data Security

We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed without authorisation.

All payment transactions are encrypted and processed securely through trusted third-party providers.

7. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you
Request corrections to your information
Opt out of marketing communications

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

oudiction@gmail.com